Exchange Policy

  • Normal priced items are exchangeable within 14 days from date of  purchase with original receipt. For reasons of hygiene, we are unable to refund or exchange under garments and pierced earrings.
  • STRICTLY NO exchange for promotional items after the relevant promotion period.
  • STRICTLY NO exchange for discounted items.
  • Exchange items must be in original condition.
  • Where the value of the item taken in exchange exceeds the value of the item returned, the customer shall pay for the excess; in other cases, the NO cash refund policy shall apply.
  • We reserve the right to refuse any exchange.
  • STRICTLY NO cash refund.
  • Applicable for purchases made in Malaysia ONLY.