Exchange Policy

  • Normal priced items are exchangeable within 14 days from date of purchase with original receipt.
     
  • Exchange items must be in original condition.
     
  • Where the value of the item taken in exchange exceeds the value of the item returned, the customer shall pay for the excess; in other cases, the NO cash refund policy shall apply.
     
  • STRICTLY NO exchange for promotional items after the relevant promotion period.
  • STRICTLY NO exchange for discounted items.
  • STRICTLY NO exchange for accessories, swimwear, socks and/ or inner wear due to hygiene reasons.
  • STRICTLY NO exchange for items that have been altered.
  • STRICTLY NO cash refund.
  • We reserve the right to refuse any exchange.
  • Applicable for purchases made in Malaysia ONLY.